Terms and Conditions

These Terms and Conditions set out the rules for using the platform, placing and settling sports bets, and managing user accounts. They ensure clear, transparent, and consistent conditions for all users.

These Terms and Conditions (“T&Cs”) are effective as of 30 January 2026. Please read these T&Cs carefully before using the Website or placing any bets. By using the Website, you confirm that you have read, understood, and agreed to these T&Cs.

These T&Cs are governed by and construed in accordance with the laws of Curaçao.
In the event of any discrepancies, the English version shall prevail.

1. General

1.1 Risk and legality

You acknowledge that sports betting involves the risk of losing the money staked. In certain jurisdictions, the use of online betting services may be restricted or prohibited. ninecasinobetting.com does not provide legal advice and makes no guarantee that use of the Website is lawful in your jurisdiction.

1.2 User responsibility

The Company does not guarantee that the services offered comply with the legal requirements of your country. You use the services at your own discretion and risk and are solely responsible for determining whether such use is lawful under the regulations applicable to you.

1.3 Operator and licensing

The Website ninecasinobetting.com is operated by Uno Digital Media B.V. (Schottegatweg Oost 10 Unit 1–9, Bon Bini Business Center, Willemstad, Curaçao; Company No. 157147) and holds a valid operating certificate.
The Website is licensed and regulated by the Curaçao Gaming Authority (CGA) under licence number OGL/2024/1267/0760.

1.4 Minimum age and responsible betting

The Website is intended solely for users aged 18 or over (or a higher minimum age where required by local law). Please note that betting can be addictive and should be approached responsibly.

Payment service providers:
UDM Processing Services LTD. (Reg. No. HE 435747, Ymittou 4, Block C, Flat/Office 201, 2113 Nicosia, Cyprus) and
Optivion Systems Ltd. (Reg. No. HE 471831, Souliou 18, 2018 Strovolos, Nicosia, Cyprus) act as payment service providers/payment agents on behalf of Uno Digital Media B.V.

1.5 Amendments to the T&Cs

These T&Cs may be amended when necessary. We will endeavour to notify users of material changes by email, but we recommend reviewing this page regularly. These T&Cs constitute a binding agreement between you and the Company.

1.6 Consent and communications

You must read these T&Cs in full before registering. If you do not agree with any provision, you must not use the Website.
You agree to receive communications electronically (e.g. by email) and, where applicable, via SMS or telephone calls. You may opt out of marketing communications; however, essential account-related notices (e.g. security, balance, or functionality) may still be sent.

2. Availability of betting markets and restrictions

2.1 Regional availability

Certain betting markets or content may not be available in specific countries or regions due to internal policies, legal requirements, or technical limitations. Availability may change over time.

2.2 Circumvention of location restrictions

Using technical measures to conceal or falsify your location (e.g. VPNs, proxies, encrypted routing) may be considered a breach of these T&Cs. In such cases, we reserve the right to refuse account opening, suspend or close accounts, withhold withdrawals, and cancel winnings or bonuses.

3. Accepted currencies

The Website supports various currencies, including but not limited to EUR, BRL, CAD, NOK, NZD, CZK, ZAR, BGN, HRK, RON, AUD, and certain cryptocurrencies (e.g. BTC). Availability may vary by region and payment method.

4. Who may use the Website?

4.1 Permitted jurisdictions

Use of the Website is permitted only in countries or regions where online sports betting is legally allowed. It is your responsibility to verify local regulations.

4.2 Minimum age

Only adults may participate (minimum 18 years or a higher national minimum age). We may request proof of age and restrict access if verification is insufficient.

4.3 Compliance with local laws

Deposits, betting, and withdrawals are subject to the laws of your country. You are responsible for compliance.

4.4 Verification

The Company may request verification documents (KYC) at any time. Without adequate verification, functions may be restricted or withdrawals withheld.

4.5 Restricted countries

Users from certain countries or regions (“Restricted Countries”) are excluded from deposits and real-money betting. The list may include jurisdictions where betting is prohibited or where increased compliance risks apply.
Note: In case of violations, successful withdrawals cannot be guaranteed.

4.6 FATF lists

Deposits and real-money betting are prohibited from countries or regions designated as high-risk by the FATF or included in similar restriction lists (blacklist/greylist). These rules may change.

4.7 Additional sanctioned or high-risk areas

Further countries or regions may be excluded for legal, regulatory, or risk-related reasons.

5. Use of the user account

5.1 Account registration

Registration and a user account are required to place bets.

5.2 One account per user

Only one account per person is permitted. Restrictions may also apply per household, IP address, or device. Multiple accounts may be suspended or closed; bets may be voided; bonuses or winnings may be forfeited. For additional accounts, contact support.

5.3 Login credentials and security

You are responsible for keeping your login details secure. The Company is not liable for misuse resulting from disclosure or inadequate protection of credentials.

5.4 Encryption

Standard encryption technologies (e.g. SSL/TLS) are used to protect data transmission.

5.5 Withdrawals via original method

Withdrawals are generally processed using the same method as the deposit, where technically and regulatorily possible.

5.6 Accuracy of information

You confirm that all information provided is accurate and up to date and will notify us promptly of any changes.

5.7 No transfer of funds or accounts

Transfers of funds between users and the sale, transfer, or acquisition of accounts are prohibited.

5.8 Obvious errors

In the event of obvious odds, line, or system errors, bets may be cancelled, corrected, or resettled under correct conditions.

5.9 Abuse of errors

Exploiting technical errors is prohibited. The Company may seek compensation for resulting damages and costs.

5.10 Manipulation and irregularities

In cases of suspected manipulation, fraud, or irregular activity, withdrawals may be withheld and accounts restricted. Markets or events may be adjusted or removed.

5.11 Responsibility for account use

All actions performed using valid login credentials are deemed to be performed by you, unless caused by the Company’s fault.

6. Deposits

6.1 Sufficient balance

Bets may only be placed with sufficient account balance.

6.2 Minimum and maximum amounts

Deposit limits depend on country and payment method. Cryptocurrencies may be available and subject to additional technical conditions.

6.3 Bonus funds

Separate bonus terms may apply. Bonus funds may only be used after real-money balance is exhausted, where applicable. Early withdrawals may result in forfeiture of bonuses and related winnings.

6.4 Bonus rules

Promotions are subject to specific bonus terms published on the Website.

6.5 Not a financial institution

The account is not a bank account and does not accrue interest.

6.6 Deposit confirmation

Deposits must be confirmed before withdrawals are processed.

6.7 No currency exchange services

The Company does not provide currency exchange services.

6.8 No third-party deposits

Deposits must be made using payment methods registered in your own name. Third-party deposits may lead to forfeiture of winnings and refunds to the original payer. Telephone verification may form part of KYC.

6.9 Cryptocurrency specifics

Crypto deposit limits may differ for technical reasons. Deposits below the stated minimum cannot be credited or refunded.

6.10 Legal status of online betting

If online betting is illegal in your country, you must not use the Website. Cardholders must comply with local laws.

6.11 Minors

Use by minors is strictly prohibited.

6.12 Own payment instruments only

Using payment instruments not exclusively belonging to you (e.g. business or joint accounts) is prohibited and may result in retention and reporting of funds.

6.13 Deposit acceptance ≠ verification

Acceptance of a deposit does not constitute account verification or waive further checks.

7. Withdrawal policy

7.1 Minimum and maximum amounts

Withdrawal limits depend on country and payment method. Large amounts may be paid in instalments.

7.2 Erroneous credits

Incorrect credits remain the Company’s property and may be reversed. You must report such cases promptly.

7.3 No refund of used stakes

Placed stakes are considered used. Very large winnings may be paid in instalments.

7.4 Verification procedures (KYC)

Documents may be required before or during withdrawals (ID, proof of address, payment proof).

7.5 Authenticity of documents

Forged documents may result in confiscation of deposits and winnings.

7.6 AML checks and wagering requirements

Additional checks and internal turnover rules may apply to comply with AML obligations. Users are responsible for taxes and fees under local law.

7.7 Card withdrawals

Banks may block card withdrawals; successful processing cannot be guaranteed.

7.8 Incorrect crypto network

Transfers to incorrect crypto network addresses may be irrecoverable or subject to fees; recovery is not guaranteed.

7.9 Base currency

The internal base currency is EUR; exchange rate fluctuations may apply to other currencies.

7.10 Processing times

Withdrawals may take up to 72 hours to process, plus additional time depending on the payment method.

7.11 Bank fees

Intermediary banks may charge fees beyond our control.

7.12 Withdrawal limits

Standard daily/weekly/monthly limits may apply unless otherwise stated in promotion terms.

7.13 Instalments for large winnings

Very large withdrawals may be paid in monthly instalments.

7.14–7.18 Extended KYC/AML checks

Additional identity and source-of-funds checks may be carried out. Cooperation remains required even if a withdrawal is cancelled.

8. Responsible betting

8.1 Self-exclusion

Upon self-exclusion, the account will be suspended or closed. While we seek to prevent new accounts, ultimate responsibility rests with the user.

8.2 Limits

You may set limits such as stake or loss limits.

9. Inactive accounts

An account is considered inactive after 12 months without login. A monthly administrative fee may apply while a positive balance remains. After prolonged inactivity, the account may be closed and remaining funds handled in accordance with these T&Cs.

10. Account closure

You may request closure via support. For fraud prevention, verification may still be required upon closure. The Company may close accounts at its discretion and pay out remaining balances less applicable fees.

11. Disclaimer of liability

You are responsible for taxes. Use of the Website is at your own risk. The Company is not liable for losses due to technical errors, force majeure, breaches of T&Cs, collusion, criminal acts, display errors, or exchange rate fluctuations. Liability is limited to the stake amount, where legally permitted.

12. Anti-fraud policy

The Company employs anti-fraud and AML measures. Suspected fraud, collusion, chargebacks, multiple accounts, abuse of promotions, or technical manipulation may result in account suspension, forfeiture of winnings, and reporting to authorities. Verification documents may be requested at any time; non-cooperation may lead to sanctions.

13. Refund policy

Complaints and refund requests may be submitted via support. Identity and payment documentation may be required. Processing times may vary. Bonuses and related winnings may be deducted before refunds.

14. Complaints

Complaints are handled by support and may be escalated. If no resolution is reached, an independent body or the relevant licensing/regulatory authority may be contacted. Server logs are decisive in dispute resolution.

15. Sanctions and termination

In case of violations or reasonable suspicion, accounts may be suspended or closed, withdrawals withheld, and balances used to cover damages. The Company has final discretion in applying these measures.

16. Intellectual property

The design, content, data, and software are protected by intellectual property laws. Use is permitted solely for personal, non-commercial purposes. Any unauthorised reproduction, publication, distribution, archiving, or commercial use is prohibited.

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